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The sound quality may not be very high, but it is more than adequate for residential use. This machine replaced an old cassette-style answering machine. Our teenage daughter had the machine set up and working within 10 minutes. The amount of recording time per call allows most messages to be completed. The time stamp to determine when the messages were received is a great help.
The speaker produces a very poor quality voice. I thought the first unit I received was defective, but when I was sent a replacement, the replacement was just as bad. Reducing the volume on playback helps somewhat. I kept the unit because I needed a multiple-mailbox system and did not want to pay a lot for it.
Nice to find a good old fashioned answering machine. Decent sound quality, easy to use.
The machine was priced right which is why I chose it. I record my message and the machine drops my message and reverts to the stock message at least once a week. I've owned it for about a year. This answering machine is unreliable. It also drops the current date and time I enter. It is frustrating and I am going to buy another answering machine that is a different brand.
This is used in a small office without "Voice Mail" on a 2 line phone system. This purchase was a replacement of the exact item. It served our needs 100%. I bought the first item locally at an office supply store. It is no longer a stock item, therefore I went online and found it on AMAZON.COM.
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